Work ethics trainees will learn moral principles employees use in their job and it encompasses many of these traits: reliability/dependability, dedication, productivity, cooperation, character, integrity, sense of responsibility, emphasis on quality, discipline, teamwork, professionalism, respectfulness, and determination. Etiquette trainees will learn among others, social etiquette, character and confidence building, multi-cultural awareness, communication skills and dining etiquette that will enable them to feel comfortable and confident in any situation.

We have developed a unique package that combines sales and coaching with an approach to learning that ensures your sales teams learn, master, and apply stronger selling behaviors. Our team of sales experts will prioritize what matters most and provide customized training that drives the outcomes you seek out.

Public Relations specialists contact members of the media and write press releases to announce how clients plan to serve the community. Public relations specialists also organize functions such as speaking engagements and conventions to keep the organization in contact with the public and press. Public relations specialists might conduct interviews or prepare speeches for clients. Business, non-profit organizations, and government agencies all hire public relations specialists. The Customer Care & Public Relations short course will equip the trainees with practical and professional skills to fit in any of the departments (Customer Services Department and Public Relations Department) at a given company/organization. This course is meant for people who aspire to enter the field where they interact with people regularly. It's also helpful and beneficial to among other people: Managers, Supervisor, Front-Line Service Representative, and anyone who wants to have an understanding of Customer Loyalty in organizations.

With our Customer Care Training, you will learn how to design business and marketing activities to engage your customers through relationships instead of one-off transactional sales. The Customer Care Training Objectives include the following but not limited to: enabling the staff to define Good Customer Service, Gaining Confidence, delivering amazing a Positive Experience, gaining Listening and Responding Skills, building Customer Loyalty, dealing with Difficult, Rude or Indifferent Customers, Using Empathy to Manage Complaints and Caring for yourself at work.

The course helps professionals with moderate to severe public speaking anxieties to become dynamic and confident communicators in virtually any speaking situations, whatever the challenge (e.g., formal presentations, group discussions, business meetings, sales confrontations, and job interviews). Target beneficiaries range from lawyers, university lecturers, consultants or researchers, politicians, bankers, non-profit personnel, government officers, among others.

In a volatile and ever changing global market, the reputation, corporate image and public representation of any company is very important. Just as Warren Buffet asserted “It can take a company 20 years to build a reputation and only 5 minute s to ruin it”. With over 5 years of existence a s events strategists, public speakers and professional emcees, we are endowed with a big team of well-trained professional public relation s office r s skilled in research, communication, public speaking and event s mode ration.

With our team of well trained and creative planners, the emcee portal events planning and management team has over the years attained experience in planning and organizing different types and categories of events. These include birthday parties, weddings, annual general meetings, conferences, workshops, management planning retreats, staff motivation retreats, team building events, corporate and social workshops, dinners, fundraising events, political and religious events to mention but a few.